How to get your first online fitness coaching client

Sign your first online coaching client with a payment link, a messaging app and a referral message to your existing network. No website or app required.

If you have been waiting until your website is built, your coaching app is chosen and everything else is in place before you take on a client, this article is for you.

You can sign your first paying client within days. No website is required, no software beyond a payment link and a messaging app, and no perfectly designed programme. Here is how.

Start with a clear, deliverable offer

Coaches who want to move online tend to get stuck on the same things: which app to use, how to build a following, whether their qualifications are enough and what their niche should be. All of that matters eventually. At this stage it is noise.

While you are theorising, coaches with less skill than you are signing clients and building proof of concept, because they started.

The pottery class parable

A ceramics teacher split a class into two groups. The first group would be graded on the quantity of work they produced. The second group would be graded on quality and only had to submit one perfect pot at the end of term.

At the end of term the quantity group had produced better pottery than the quality group. They spent their time making pots, failing, adjusting and improving. The quality group spent their time theorising about what the perfect pot should look like and had little to show for it.

The lesson is that quantity leads to quality, not the other way around. Start now and refine as you go.

What you actually need to start

  • A way to take payment. Stripe is quick to set up and collects card payments directly to your bank account.
  • A way to communicate. WhatsApp Business keeps client messages separate from your personal life.

That is the list. Not an app, not a website and not a PDF programme with a custom logo. Coaching is human-first. Clients sign up for you: your knowledge, your energy and your ability to help them get a result.

On insurance: check that you have professional cover before you take a paying client. A broker in your country can explain your scope of practice and the level of cover you need.

How to find your first client

Step 1: map your network

Write down the total number of people across every channel available to you:

  • Phone contacts
  • Instagram followers
  • Facebook friends
  • Email list
  • LinkedIn connections
  • Twitter/X followers
  • Anyone else in your world

You are not going to pitch to these people. You are going to ask them for one of two things: a referral or a conversation.

Step 2: send this message

"Hey [name], how are things? [Add something personal, such as a recent life update or something you noticed on their feed.]

I'll be honest, I'm reaching out to ask a favour. I'm starting to offer a programme to help people achieve [X result]. Could you introduce me to anyone you think might benefit from this?"

This opens a conversation. Either they say they would benefit themselves, or they refer someone to you. Both are good outcomes. This is not a pitch. It is a human conversation.

Step 3: post to your feed

Alternatively, put this on your social channels:

"I'm looking for one person to work closely with to achieve [X result] in 6 weeks. If you're interested, like this post and we'll have a chat."

Include a visual before and after. It could be your own transformation, an improvement in your sleep data, or a graph showing progress. Anything that communicates a before and an after and shows that your method bridged the gap.

The requirements for your first client

Your first client does not need to be your perfect avatar. At this stage you need two things:

  1. You can genuinely help them get a specific result
  2. They are willing to commit for at least one month

On charging

An initial paid offer can help test whether suitable prospects will commit. Explain any introductory terms clearly and fulfil the agreed service. A payment alone does not guarantee engagement.

If you feel uncomfortable asking a friend for money, ask them to commit a donation to a charity of their choice if they drop out. The point is commitment, not the amount.

When you approach someone, be transparent:

"I'm new to this, which is why I'm offering a discounted rate. In return, I'd love your honest feedback so I can make my coaching as good as it can be."

People respond well to honesty. They like being part of something.

How to handle the call

This is not a sales call, so do not treat it like one. Have a conversation:

  • What is your goal?
  • How is this affecting your day-to-day life?
  • How long have you been thinking about fixing this?
  • Where would you like to be in six weeks or six months?

Then offer this:

"Would you be open to working with me for at least a month? We'll agree the goal now and review your progress at the end of the month."

Some coaches add a money-back guarantee at this stage. If you do, state the conditions clearly and in writing. If they agree, send them your Stripe link. They pay, and you have a client.

How to coach them without an app

Keep it simple. This structure works:

Weekly check-ins. Ask your client to message you every Friday with a short update, as a voice note or bullet points. Cover whether they hit their targets, if not why, any data relevant to their goal and any questions for the week.

Your response. A personalised voice note, video reply or screen recording. This is excellent service, especially at a discounted rate. It builds rapport and sharpens your coaching thinking. Common questions often become your best content later.

Monthly review call. A deeper check-in to review progress, course correct if needed and reinforce the relationship.

The programme. Google Sheets works. Notion works too. Build it as you go and update it weekly based on their progress.

You do not need a scheduling tool yet. Agree a day of the week for the check-in and keep it consistent.

What to do if it is not working

If nobody is responding, it comes down to one of two things:

  1. Not enough people. You have not reached enough of your network yet. Keep going.
  2. The offer needs work. If nobody is interested even at a steep discount or for free, revisit what you are offering and who you are offering it to.

Rule out both of those before assuming anything else.

Your first client is more than a client

That first person becomes:

  • Your case study, a story you can tell for years
  • Your proof of concept, evidence that your coaching works
  • Your confidence builder, the moment this stops being theoretical
  • Your feedback loop, the person who teaches you how to coach better

You do not learn how to deliver a great client experience by planning it. You learn by doing it.

Your next steps

  1. Set up Stripe
  2. Download WhatsApp Business
  3. Write down your full network
  4. Send the referral message to 10 people
  5. Post the before and after to your feed
  6. Have the conversation when someone responds
  7. Send your Stripe link

Start there. Everything else, the automated systems, the ads and the group programme, comes after you have proven the concept and built your first 10 clients.

Validate the commitment before building more

Keep the first offer clear enough that a suitable person can evaluate it. Record the questions and reasons for declining. Improve the demonstrated uncertainty rather than building another asset to feel more prepared.

Related guide: How to get leads and clients as an online trainer.

For the wider process, read our guide to building a lead-generation process for online coaching.

Watch the Propane training

See how Propane approaches building an online coaching business and decide whether the approach fits your next step.

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*DISCLAIMER: The sales figures stated above and in this training are our personal sales figures or sales figures of our clients. Please understand our results are not typical. We're not implying you'll duplicate them (or do anything for that matter). The average person who buys any "how to" information gets little to no results. We're using these references for example purposes only. Your results will vary and depend on many factors including but not limited to your background, experience, and work ethic. All business entails risk as well as consistent effort and action. If you're not willing to accept that, please DO NOT register for this training.

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