A coaching knowledge base keeps useful explanations, methods and references in a form you can find and reuse. It should help you answer a real question faster, not become a separate collection project.
Any tool that lets you write short notes and link them will work. Obsidian stores notes as plain text files on your own device and makes linking between them simple, which suits a personal knowledge base. Notion or a shared drive suits a team that needs shared editing and permissions. Pick one and keep it for at least a few months before judging it.
Notice what you explain often and what you regularly need to look up. Create a short note for one useful idea, with enough context to understand when it applies.
Keep the source attached. Distinguish your own working interpretation from a quotation, an external reference or an individual client record.
Use clear titles and links between related notes. A note called "How we handle a missed check-in" is easier to retrieve for that task than an unnamed page inside a large archive.
Tags and folders can help, but they do not replace useful titles or consistent maintenance.
An internal note may contain context that does not belong in client-facing material. Review and adapt it before sharing.
Private client information should remain in the appropriate restricted record. Generalise a reusable lesson rather than copying the whole conversation into a wider library.
When the same question returns, improve the existing explanation and link to it. Record who owns important instructions and when they were last checked.
If a process changes, update the source version so old copies do not continue circulating.
Choose a recent question and try to find the answer as if you had not written it. Note where naming, links or context are missing.
The benefit is not the size of the archive. It is being able to bring the right knowledge into a coaching or business decision when it is needed.
Related guide: How to practise a new business skill as an online coach.
For the wider process, read our guide to choosing software for online coaching.
Use the planning and business resources to organise your next steps.
Get the free Propane Blueprint *DISCLAIMER: The sales figures stated above and in this training are our personal sales figures or sales figures of our clients. Please understand our results are not typical. We're not implying you'll duplicate them (or do anything for that matter). The average person who buys any "how to" information gets little to no results. We're using these references for example purposes only. Your results will vary and depend on many factors including but not limited to your background, experience, and work ethic. All business entails risk as well as consistent effort and action. If you're not willing to accept that, please DO NOT register for this training.
This site is not a part of the Facebook website or Facebook Inc. Additionally, This site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.